Returns & Exchanges

At Animāto, we want you to be completely satisfied with your purchase. If your selection doesn't perfectly fit your style, we offer a seamless 30-day return policy for all unworn garments in their original condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all tags are attached and the garment is free from signs of wear or perfume.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality team inspects the returned items, your refund or exchange will be processed within 5 to 7 business days to your original payment method.